Privacy Policy

This Privacy Policy describes how the website of Dr. Kundan Chaurasia, MBBS ("we", "our", or "the website") collects, uses, and protects information you provide when you visit this website or contact us through it.

By using this website, you agree to the practices described in this policy. If you do not agree, please refrain from submitting personal information through this website.

1. Who We Are

This is the personal website of Dr. Kundan Chaurasia, MBBS, a physician practising at multiple clinics in Kolkata, West Bengal, India. This website provides health information, clinic details, and a way for patients to make appointment enquiries.

Contact for privacy queries: You may reach us via the contact form on the Contact page or by calling +91 79729 06320.

2. Information We Collect

We only collect personal information that you voluntarily provide to us. This may include:

• Name — when you fill in the contact or appointment enquiry form
• Phone number — so we or the clinic can contact you to confirm appointments
• Preferred clinic location — to direct your enquiry to the right clinic team
• Reason for visit — a general description you provide (e.g. "diabetes follow-up") to help us prepare
• Message or questions — any additional information you choose to share

We do not collect sensitive medical or diagnostic data through this website. The contact form is for appointment enquiries only — not for medical consultations or sharing confidential health records.

We do not knowingly collect information from children under 18. Appointment enquiries for minors should be submitted by a parent or guardian.

3. How We Use Your Information

Any information you submit is used solely for the following purposes:

• To respond to your appointment enquiry and help you book a consultation
• To confirm clinic timing, location, and doctor availability
• To follow up if you had a query that needed a response

We do not use your personal information for marketing, newsletters, or promotional purposes without your explicit consent. We do not sell or rent your information to any third party.

4. How Your Information Is Stored

Information submitted through the contact form is received and stored securely by us. We take reasonable precautions to prevent unauthorised access, disclosure, or misuse of the data you share. Form submissions are not stored on publicly accessible servers.

Please note that no method of internet transmission is 100% secure. While we take care with your information, we cannot guarantee absolute security of data transmitted to us online.

5. Third-Party Services

This website uses the following third-party services that may collect limited technical data:

• Google Fonts — Used to load website typography. Google may collect basic usage data as part of this service. See Google's Privacy Policy.
• Google Maps — Embedded on the Contact page to show clinic locations. If you interact with the map, Google's own data policies apply. See Google Maps Privacy.
• WhatsApp (Meta) — The WhatsApp button on this site opens a chat with our number. If you use it, Meta's terms and privacy policy apply. We do not receive any data from Meta about your device.
• Practo — If you click through to Practo for online booking, you are subject to Practo's own privacy policy. We do not control or access data you submit to Practo.

We do not use advertising networks, tracking pixels, or third-party analytics tools on this website.

6. Cookies

This website does not use cookies for tracking or analytics purposes. Some embedded third-party content (such as Google Maps) may set their own cookies when you interact with those elements. You can manage or delete cookies through your browser settings.

7. Links to External Websites

This website may contain links to external sites such as Practo, Instagram, and others. We are not responsible for the content or privacy practices of those websites. We encourage you to review their individual privacy policies when you visit them.

8. Your Rights

You have the right to:

• Request to know what personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of information you have submitted to us

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time.

9. Medical Disclaimer

The content on this website — including blog posts, health tips, FAQs, and service descriptions — is intended for general informational purposes only. It does not constitute medical advice, diagnosis, or treatment recommendations.

Always consult a qualified, licensed physician regarding any medical condition, symptoms, or health concerns. Do not delay or disregard professional medical advice based on content read on this website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will update the "Last Updated" date at the top of this page. Continued use of this website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us